The Impact of Employee Centric Approaches of Management on Organizational Performance During Change Management Process as Perceived by Employees in a Sample of Business Organizations in Lebanon
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2014
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Abstract
The purpose of this study was to examine the impact of employee centric approaches by management on organizational performance during change. Moreover, this study aimed to show whether the employee centric approaches during management of change and organizational performance differ among the three categories of change (transactional, transitional and transformational), and whether the employee centric approaches during management of change and organizational performance differ among the different industries.
An empirical study was performed using a survey questionnaire, which was distributed to 60 organizations from five industries; 152 employees from different organizations filled and returned the questionnaire.
Descriptive statistics were conducted followed by Reliability Test, Factor analysis, One-Way ANOVA and Regression with Stepwise method.
Empirical evidence from this study showed that a number of employee centric approaches such as management recognizing the stages that employees go through, have a statistically significant positive relationship with different aspects of organizational performance like innovation, employee morale and motivation and internal communication. Moreover the VI study revealed that employee centric approaches and organizational performance differed among types of industries and types of change.
The study recommended to managers of the banking sector in Lebanon to get employees more involved in decision making. Also managers overall should not be afraid of transformational change but support it and manage it properly and empower employees by taking their thoughts and ideas into consideration and through communication and transparency and trust.
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Diab, A. H. (2014). The Impact of Employee Centric Approaches of Management on Organizational Performance During Change Management Process as Perceived by Employees in a Sample of Business Organizations in Lebanon (MBA thesis, Haigazian University)