Relation Between Internal Dynamics of Organizational Culture and Job Satisfaction in the Lebanese Banking Sector
Abstract
The purpose of this study is to measure the relation between the internal dynamics of organizational culture and job satisfaction in the Lebanese Banking Sector. According to the Association of Banks in Lebanon (2013) the banking sector in Lebanon plays a major role in the private sector, and in supporting the public sector, while job satisfaction has significant influence
on employees’ productivity (Vroom, 1964) and performance (Brown & Peterson, 1994; Singh et al., 1996). For the measurement of job satisfaction in this study, the 3-item questionnaire developed by Cellucci and Devries (1978) was used. For the assessment of the internal dynamics of organizational culture (Involvement and Consistency), a thirty items questionnaire done by Dr. Denison and applied in his organizational culture survey (Denison & Neale, 2000) was used.
These models proved to be highly reliable and gave us meaningful results.
After gathering 191 responses from 6 different banks, the results revealed that most of the employees in Lebanese Banks were unsatisfied. Moreover, there is a significant relation between job satisfaction and involvement trait, while no significant relation reveals between job satisfaction and consistency trait. These results show that there is low level of involvement among bank employees which accounts for the low level of satisfaction among them. Future research is needed to investigate the relation between the external aspects of organizational culture and job satisfaction, and to specify the strategies needed to be applied by Banks to improve their cultures.
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Citation
Safieddine, H. N. (2019). Relation Between Internal Dynamics of Organizational Culture and Job Satisfaction in the Lebanese Banking Sector (MBA thesis, Haigazian University)