Vicarious Trauma, Work Demand, and Burnout: The Moderation Effect of Perceived Organizational Support and Resilience among Humanitarian Aid Workers in Lebanon
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2021
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Abstract
Humanitarian aid workers assisting Syrian refugees in Lebanon are at high risk of developing burnout which might in turn affect their organizational outcome (Chemali, Smati, Johnson, Borba, & Fricchione, 2018). Thus, this study aimed at examining the effect of vicarious trauma, work demand, resilience, and perceived organizational support as predictors of burnout. It also aimed at examining the role of resilience and perceived organizational support in buffering the effect of vicarious trauma and work demand on burnout among aid workers in Lebanon. Data were collected from 244 aid workers, aged between 23 and 65 year-old, working in nongovernmental organizations and UN-agencies with Syrian refugees across Lebanon through an online survey. Data were analyzed using Path Analysis. Results revealed that resilience and perceived organizational support did not moderate the effect of work demand and vicarious trauma on burnout. However, results showed that vicarious trauma, resilience, and perceived organizational support can predict burnout among aid workers whereas work demand did not. As such, future research can further explore the perception of work demand among the Lebanese community and the effect of resilience and perceived organizational support on the relation between vicarious trauma and burnout.
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Issa, F. (2021). Vicarious Trauma, Work Demand, and Burnout: The Moderation Effect of Perceived Organizational Support and Resilience among Humanitarian Aid Workers in Lebanon (SBS thesis, Haigazian University)